Shipping Information

How long will it take to receive my package?

All our orders have to be processed before they can be shipped, so the total delivery time is divided into two parts: Processing Time and Shipping Time.

Total Delivery Time = Processing Time + Shipping Time

Processing Time: 3-5 business days

Notes:
a. Processing Time of the product is calculated from the time your order is verified, after which the order is just put into processing procedures.
b. Processing Time or delivery time of the product might be put off due to the delay of order verification, holidays or shortage of stock.
*As our suppliers come from all over the world, our processing or delivery time will be extended on certain festivals, such as Christmas, Easter, Father's Day, Mother's Day, Chinese Lunar New year, etc. Please note that all delivery times will be affected during these times of the year as the service from all our suppliers and logistics operators will be disrupted. There is often a delay of 5-6 days and sometimes even longer. We sincerely apologize for any delays caused during these periods and kindly ask our customers to be patient. Normal service resumes immediately after each holiday.

  • For handmade, hand painted or customized products, it might take an extra 7-10 days for production, which would be specified in our Product Description.

 

Shipping Time

We provide different shipping methods for different product categories. Your shipping time will be affected by the shipping method you specified. Please refer to the chart below to know about the shipping information you want.

 

AREA

Shipping Method

Shipping Time

Costs(USD)

Below $48.98

Above $48.98

USA, Canada, UK, Australia, Italy, Sweden, Belgium, Denmark, France, Germany

 

EXPRESS SHIPPING

7-12 Business days

$5.99

0

USA, Canada, UK, Australia, Italy, Sweden, Belgium, Denmark, France, Germany

VIP SHIPPING

3-7 Business days

15.99$

9.99$

 

Only the countries or regions described in the above table support transportation. The following countries or regions do not currently support transportation (including but not limited to). If the order address is shipped to the following regions, it will be cancelled and refunded.

Please Note, We are temporarily unable to transport the following countries:

East Timor, China, Macao Special Administrative Region of China, Central African Republic, Ukraine, Uzbekistan, Uganda, Uruguay, Chad, Yemen, Israel, Belize, Russia, Gambia, Guinea, Guinea-Bissau, Congo (Brazzaville), Libya, Liberia, Ghana, Gabon, North Macedonia, South Georgia and South Sandwich Islands, South Sudan, South Africa, Botswana, Rwanda, India, Indonesia, Ecuador, Syria, Taiwan, Kyrgyzstan, Djibouti, Colombia, Cameroon, Saint Lucia, Saint Kitts And Nevis, Sao Tome and Principe, Saint Barthelemy, Saint Vincent and the Grenadines, Saint Pierre and Miquelon, Saint Helena, Guyana, Tanzania, Egypt, Ethiopia, Senegal, Serbia , Sierra Leone, Seychelles, Togo, Dominica, Dominican Republic, Aland Islands, Angola, Anguilla, Antigua and Barbuda, Nicaragua, Nigeria, Niger, Palestinian Territory, Bahamas, Pakistan, Papua New Guinea , Paraguay, Panama, Bahrain, Brazil, Burkina Faso, Burundi, Buewe, Cook Islands, Curacao, Cayman Islands, Tokelau, Moldova, Morocco, Fiji, Swaziland, Slovakia, Slovenia, Svalbard and Jan Mayen, Sri Lanka, Chile, North Korea, Guernsey, Grenada, Mauritania, Mauritius, Tonga, Saudi Arabia, French Southern Territory, French Saint Martin, Faroe Islands, Bosnia and Herzegovina, Zee West Island, Zimbabwe, Honduras, Turks and Caicos Islands, Trinidad and Tobago, Bolivia, Nauru, Guadeloupe, Wallis and Futuna, Belarus, Bermuda, Pitcairn Islands , Falkland Islands, Kuwait, Côte d’Ivoire, Cocos (Keeling) Islands, Kosovo, Peru, Tunisia, Somalia, Jordan, Namibia, Niue, United States Minor Outlying Islands, Laos, Kenya, Sudan, British Indian Ocean Territory, British Virgin Islands, Netherlands Caribbean, Netherlands Saint Martin, Netherlands Antilles, Mozambique, Lesotho, El Salvador, Samoa, Western Sahara, Benin, Zambia, Equatorial Guinea, Heard Island and McDonald Islands, Afghanistan, Algeria, Argentina, Aruba, Maldives, Isle of Man, Malawi, Mayotte, Madagascar, Mali, Montenegro

Notes:

1) Express Shipping is not available for P.O. Boxes and APO/FPO addresses.

2) Shipping Time does not include a 1-3 day processing period required to process your order from the date your order is placed.

3) We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.

4) Should your package not arrive within 21 days after you have placed your order, you must contact Customer Support within 180 days after your order was placed.

5) Possible tariffs and other possible related costs are borne by the customers.

6) We're improving our delivery process to make your packages even safer, so processing orders may be delayed.

 

About Tax

Shipments from all of our warehouses are delivery duty unpaid. Therefore, any and all customs or import duties are charged once the package reaches its destination country. If any,these charges must be paid by the customers. Customers take full liability for all return shipment costs, customs charges and handling fees should they refuse to accept a package due to import duties or taxes.

Shipment Tracking

All our orders are tracked online by logistics. To maximize the protection of customers' interests and reduce the loss of logistics lost parts. Customers can consult our customer service via email to inquire about our customer service.

TRACK YOUR ORDERS